Frequently Asked Questions

The box office will be open from August 6-14, 2022. Fans can get tickets ahead of time by purchasing online or by calling the office at (416) 665-9777 ext. 2, or toll free at 1-877-2TENNIS (1-877-283-6647).

From Monday through Saturday there are two sessions per day, a day and a night session. The singles and doubles final takes place on the last session on Sunday. There are two matches scheduled per session., a number that could vary depending on the length of matches and any delays due to weather or injury. The finals of the singles and doubles are played in the final session on Sunday. Tickets for day sessions are not valid for the night session.

Every fan finds a different day or session to their liking. As the week progresses, the excitement builds as the field narrows and the remaining players fight to become the next National Bank Open presented by Rogers champion.

National Bank Open presented by Rogers is an elimination tennis tournament, and as such the schedule of play is determined each evening for the following day. Therefore, it is not possible to purchase tickets in advance and guarantee a specific player will play in that session.

During the day session, the sun is almost directly overhead and there is no shade. During the night session, while the sun is setting, the preference is to sit on the west side facing east. Sobeys Stadium is an outdoor stadium so remember to bring your sunscreen and a hat as temperatures can get very hot.

Would you prefer to sit on a side, corner, or end of the court? Each has its advantages and it really depends on personal preference.

Accessible seating is available in the Level 100 section and there is an elevator to access the stadium. Please call our ticketing hotline to have a representative assist you in booking your tickets at 1-877-283-6647 x2. Accessible and companion seats are also available for purchase online. Accessible parking is conveniently located across the street and can be accessed with a valid, government-issued, handicap parking pass.

Children under the age of two do not require a ticket provided they sit on your lap and do not inconvenience other fans. Tickets for children over two years of age can be purchased at a 10% discount.

This year, the National Bank Open will be implementing mobile ticketing – your phone is your ticket! Your tickets will be accessible via the National Bank Open mobile app immediately after purchase. Use the app to manage your tickets for downloads and transfers. Make sure to download your tickets to your Apple Wallet or Google Pay and transfer your tickets to your guests ahead of time so that each person has their own ticket on their own phone. This will ensure a smooth entry into the stadium.

Download the National Bank Open app here: Apple & Android

Your ticket entitles you to a reserved seat on Centre Court for all matches featured during that session as well as access to the grounds and all outer courts.

There will be a minimum of two matches scheduled on Centre Court in the day session and two matches scheduled in the night session. Inclement weather and other factors beyond our control may alter this schedule.

Every attempt will be made to play any/all scheduled matches in the event of inclement weather. If the rain stops, to resume play courts will be dried and the session will continue. If a session is cancelled due to rain, paid session tickets may be exchanged for tickets to select future sessions as noted in the Terms and Conditions.

It’s raining, my session of tennis is about to start and I am still at home… What should I do?
We do ask that you make your way to Sobeys Stadium. The delay could be four hours or it could be 20 minutes, we never know. It is best that, if you don’t live close by, you are on site because once it stops raining it only takes 30 minutes to dry off the courts and resume play.

It’s raining and I am already at the event… What should I do?
Please be patient. We will keep you updated around the site and through our closed-circuit television screens. It is best to stay on site or remain close by because once it stops raining it only takes 30 minutes to dry off the courts and resume play.

Reselling tickets on the grounds of the stadium and York University is illegal. However, you can transfer your ticket to a friend, family member, or colleague.

You may enter the site for your session according to the gate time indicated on your ticket.